Recent Posts

Fire Prevention Week

10/12/2017 (Permalink)

Fire Prevention Week

October 8th-14th is Fire Prevention week and when it comes to fires, SERVPRO of The Attleboros wants you to be safe and prepared. Here are some tips on fire safety provided by the National Fire Prevention Association (NFPA) so that you can be SERVPRO READY:

Test Your Smoke Alarms – According to NFPA 60% of reported home fire deaths from 2007 to 2011 were homes that had either zero smoke alarms or homes that had smoke alarms, but they were defective. Usually, smoke alarms fail to operate if the batteries are dead or if they are connected incorrectly. Checking to make sure your smoke alarm(s) work could save you and your family’s life.

Plan an Escape Route - Only about one-third of Americans have developed and practiced a home fire escape plan. Having an escape plan during a fire is essential. If the fire blocks the main escape route, be sure to have a secondary route in place.

Cooking - Two out of every five home fires start in the kitchen. Unattended cooking is the main factor in these situations and they can be extremely dangerous. Make sure your stove is supervised at all times!

Electrical Fires - These types of fires are caused by various electrical equipment such as washers, dryers, fans, portable or stationary space heaters, air conditioning equipment, and water heaters. These types of equipment should be monitored frequently to optimal safety. ALWAYS remember to turn off electrical equipment such as space heaters when leaving your home.

Candles- Burning scented candles during fall may bring the spirit of the season to your home, but they can also be dangerous if left unattended. On average, there are 32 home candle fires reported per day. Blow out your candles before going to bed and do not leave them in areas where they can easily spread.

SERVPRO of The Attleboros wants to ensure that you take fire safety precautions during this week as well as throughout the rest of the year. If your home faces damage due to a fire, call SERVPRO of The Attleboros at (508) 223-0505. We will clean up any fire damage in your home and make it, "Like it never even happened."

Commercial Water Cleanup in North Attleboro

9/19/2017 (Permalink)

Commercial Building Water Damage & Restoration Services

We are available 24 hours a day to get your business back up and running after a disaster. Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying. We are also your business’s best resource for mold remediation!

Within Minutes:

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.

Call SERVPRO of The Attleboros @ 508-223-0505 or visit our Facebook page.

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Water Damage Do's & Don'ts - Attleboro

9/12/2017 (Permalink)

No one wants to come home to a flooded basement or to wake up to the sound of a broken pipe spraying water on valuable furniture and household possessions. However, the possibility of water damage occurring in your Attleboro home is very real. Whether it is a pipe burst or a weather-related issue, it is important to arm yourself with some basic knowledge to deal with this type of emergency before it happens.

Here are a few tips to help in the event of water damage in your Massachusetts home:

  • First, ascertain whether it safe to stay in the house.
  • Make sure there are no active electrical devices or outlets immersed in or near the water.
  • Note that wet floors are slippery and “slip and fall” hazards are some of the most prevalent concerns.
  • Keep in mind that wet materials can be VERY heavy.
  • Have your plumber’s phone number ready and available.
  • Contact your SERVPRO Professional at (508) 223-0505 for complete restoration.

While waiting for your SERVPRO Professional to reach your location, here is what you CAN do:

  • Shut off the water
  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air condition on for maximum drying in the Summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects and other prized possessions to a safe, dry place
  • Gather loose items from floors.

What NOT to do After Flooding:

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.

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SERVPRO Recognizes National Preparedness

9/7/2017 (Permalink)

Local disaster restoration specialist offers no-cost tools to help property owners prepare a comprehensive emergency readiness plan

Attleboro, MA (Grassroots Newswire) August 23, 2017 - September is National Preparedness Month (http://www.ready.gov/September), an annual event sponsored by the Federal Emergency Management Agency (FEMA) to raise awareness about the importance of preparing—in advance—for the unexpected. In support of this initiative, Donald McKendall, owner of SERVPRO® of The Attleboros, encourages Attleboro property owners to take the following two steps now to protect their family, home, and business in the aftermath of a disaster.

  1. Review and update your emergency preparedness plan, including business and life continuity plans. If you don’t yet have a plan, use the tools provided by FEMA to get started. (https://www.ready.gov/make-a-plan)
  2. Collect and store time-critical information, like the location of shutoff valves, fire suppression system controls, and emergency contact numbers electronically, where it is immediately available to assist first responders.

“Evacuation plans and emergency supply kits help you survive a disaster, but a comprehensive emergency preparedness plan helps you recover from a disaster,” said McKendall. “The most effective response to any emergency is a fast response. That’s why having critical system and contact information at your fingertips is so important. A quick and effective response helps minimize repairs and downtime, helping both businesses and families get back on track in less time, with less stress.”

SERVPRO offers tools for both commercial and residential property owners to help them minimize damage and recover quickly from emergencies. The SERVPRO READY app stores essential contact and property information electronically where it can be accessed with a mobile device in seconds if disaster strikes. Both home and business owners can download the free app at https://ready.SERVPRO.com/home/mobileapp. Local business owners can take an additional preparedness step by designating SERVPRO of The Attleboros as their disaster mitigation and restoration provider. SERVPRO professionals will conduct a no-cost assessment of the facility and assist the owner in completing a comprehensive Emergency READY Profile® (ERP) and storing that profile in the READY app.

“Rapid response from a disaster cleanup and restoration specialist can help the property owner evaluate options, start the insurance process, and take the right steps from the beginning to bring their property back to normal,” said McKendall. “Even in the confusion and panic that often surround a disaster, a property owner or manager using the SERVPRO READY app can reach out for expert help right from the scene, using a cell phone.”

SERVPRO® of The Attleboros specializes in disaster restoration, cleanup and repair services, helping to remediate damage, making it “Like it never even happened,” for both commercial and residential customers. For more information on SERVPRO® of The Attleboros, please contact Donald McKendall at (508) 223-0505 or don@SERVPROmckendall.com. For more information on SERVPRO® and the SERVPRO® Emergency READY Program, please visit www.ready.SERVPRO.com.

About SERVPRO®

Founded in 1967, the SERVPRO® Franchise System is a leader and provider of fire and water cleanup and restoration services and mold mitigation and remediation. SERVPRO’s professional services network of more than 1,700 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Providing coverage in the United States and Canada, the SERVPRO® System has established relationships with major insurance companies and commercial clients, as well as individual homeowners.

Commercial Carpet Cleaning

9/5/2017 (Permalink)

Even the highest-quality carpet and upholstery can show soiling over time. Protect your investment by calling us to clean and maintain your carpet and upholstery. The SERVPRO System offers a number of cleaning options to match any type of upholstery or carpet.

We also offer a range of specialized cleaning methods:

  • Bonnet Cleaning: A less aggressive method for short piled carpets.
  • Hot Water Extraction: A deeper cleaning method for all carpet types.
  • Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
  • Showcase Premier Cleaning: The most thorough cleaning method in the industry.
  • Dry Cleaning: When color-fastness is an issue.

Preventative Maintenance

Carpets act as a filter, trapping dust, dirt, gases, animal hair, and other soils. All carpet manufacturers agree on actions you can take between carpet cleanings to increase the life span of your carpet.

IICRC states that 79% of soil in carpet is dry soil. Vacuuming is a key component to proper care and maintenance of carpet.

Preventative maintenance actions include: 

  • Regular vacuuming
  • Spot removal
  • Moving furniture to change traffic patterns
  • Using walk-off mats to limit the amount of soil tracked onto the carpet

Professional Cleaning

Our professional cleaning can address moderate and heavy soil conditions in your carpets. How often you’ll need professional cleaning depends on soil build-up, traffic, type and color of carpeting. A good rule of thumb would be to professionally clean your carpet every 12 months. The best advice is to clean carpets before they become totally saturated with soil. If you wait until carpets look really dirty, the carpets may never be restored to their former appearance. Dirt builds up in layers, and when a carpet looks dirty you are only seeing the dirt at the tips of the fibers. More dirt is hiding below the surface down near the base of the pile, causing damage to the carpet. When a carpet is saturated with dirt, the soil has penetrated crevices and has become firmly lodged.

We will get the job done right. For a cleaning backed by state-of-the-art equipment, over 40 years of experience and Professionals trained to the highest standards, call us today.

When a Storm Hits - SERVPRO is Ready!

8/22/2017 (Permalink)

SERVPRO of The Attleboros specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,700 Franchises across the country and elite Disaster Recovery Teams.

Have Storm or Flood Damage? Call Us Today! (508) 234-3399

Coastal & River Flooding Information

7/17/2017 (Permalink)

Coastal Flooding

Coastal/Lakeshore Flood Warning

Flooding that will pose a serious threat to life and property is occurring, imminent, or highly likely. Coastal/Lakeshore Flood Warnings are issued using the Coastal/Lakeshore Hazard Message (CFW) product.

Coastal/Lakeshore Flood Watch

Flooding with significant impact is possible. Coastal/Lakeshore Flood Watches are issued using the Coastal/Lakeshore Hazard Message (CFW) product.

River Flooding

River Flood Statement

This product issued by the local National Weather Service Forecast office (NWFO) to update and expand the information in the River Flood Warning. This statement may be used in lieu of a warning if flooding is forecasted, imminent, or existing and it presents no threat to life or property. The statement will also be used to terminate a River Flood Warning.

River Flood Warning

Flooding is defined as the inundation of normally dry areas as a result of increased water levels in an established water course. The flood warning normally specifies crest information. It usually occurs 6 hours or later after the causative event and it is usually associated with widespread heavy rain and/or snow melt or ice jams.

Urban and Small Stream Flood Advisory

The advisory alerts the public to flooding which is generally only as an inconvenience (not life-threatening) to those living in the affected area. Issued when heavy rain will cause flooding of streets and low-lying places in urban areas. Also used if small rural or urban streams are expected to reach or exceed bankfull. Some damage to homes or roads could occur. 

If you have any questions, please visit our website or give us a call at 508-223-0505. 

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Mold Problem?

7/17/2017 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors
  • Mold spores are microscopic and float around the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – (508)-223-0505

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The SERVPRO ERP

7/10/2017 (Permalink)

Preparation is a key component for making it through any size disaster, whether it's a small water leak, a large fire or an area flood. The best time for planning for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but you can plan for it. Now is the time to ask yourself, "Are you ready for whatever could happen?"

The SERVPRO Emergency READY Profile is a start up approach that provides the critical information needed to begin mitigation and recovery services. It is designed to serve as a quick reference of important building and contact information. By working with SERVPRO's Emergency READY Profile, your business will receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster.

The SERVPRO Emergency READY Profile Advantage

  • A no cost assessment of your facility. This means there is no need to allocate funds, giving you a great value at no cost.
  • A concise Profile Document that contains only the critical information needed in the event of an emergency. It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.
  • A guide to help you get back into your building following a disaster. This can help minimize the amount of time your business is inactive by having an immediate plan of action.
  • Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider. You have a provider that is recognized as an industry leader and close by.
  • Identification of the line of command for authorizing work to begin. This saves time so we can begin the work of mitigating the damage which can save you time and money.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information. Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."

Factors Affecting Cleanability

7/6/2017 (Permalink)

Fire damages can present extremely different cleaning and restoration situations depending on how these elements interact as the fire progresses. Here are factors you should consider to determine how difficult it will be to remove smoke residues.

Type of Surface. Porous surfaces allow particles and odor to penetrate further and are much more difficult to clean. Nonporous surfaces such as vinyl wall coverings and glossy, enamel paint are easier to clean than flat latex paint or paper wall coverings. Synthetic fibers can attract greater concentrations of residue than natural fibers, but usually synthetics clean better than natural fabrics.

Age of Surface. Generally, the older the surface, the harder it is to clean. This holds true whether the surface is paint, fabric, or carpet. For example, as older paint deteriorates, it becomes more porous and its adhesion to the surface is weakened.

Amount of Heat. The hotter the fire, the harder it will be to clean surfaces. Heat causes surfaces to expand and become more porous. Residue and odors can penetrate all surfaces more effectively. Heat can also char materials or melt and bubble finishes. In these cases, cleaning alone will not restore the surfaces. Refinishing will be required.

Amount of Moisture. Moisture sets residues and makes them more likely to stain surfaces permanently. In fires where sprinklers were activated or surfaces were saturated as firefighters were fighting the fire, residues will be much more difficult to clean. Damp weather and walls that are damp from condensation also help set residues. Moisture and heat can combine with smoke residues to cause surfaces to become yellowed.

Type of Material Burned. Burned synthetic materials produce residues much more difficult to remove than burned natural materials. Plastics and rubber create wet, smeary residues that can stain surfaces. Wood and other natural materials leave a drier residue that is easier to clean.

Air Pressure. Hot air expands. As the temperature of air increases, the volume of air increases. Expanding air creates pressure that can drive soot into cracks and crevices, making cleaning difficult.

Impingement. As the temperature of air becomes hotter, the air movement becomes more turbulent. This turbulent air moves with greater velocity through a structure and collides with surfaces. The sharp collisions of smoke residues splattering on vertical surfaces is called "impingement," and may leave residues that are more difficult to remove. 

Temperature Change. Smoke residues may cause some types of damage due to heat changes. If residues contain hot oils and are cooled quickly due to temperature change, the residues may form a film on a surface that is difficult to clean.